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  • Your order, as received will be processed on the basis of the information supplied via from1off.com. We cannot be held accountable for any errors that your order may contain. Our processes are fully automated so please ensure all data and artwork is correct before sending. You will receive an automated response that the order has been received. If you do not receive this response you must assume there has been a communication error and your order must be re-sent.
  • All orders are for one position printing only in the position displayed on your order. If you require additional print areas please communicate this via email to sales@gbpromotionalproducts.co.uk
  • All laser engraved orders will show the base metal colour when engraved. Chemical blacking may be available at extra cost.
  • All printing will be carried out with a digital system based on CMYK. This is a medium resolution printing system. Please do not expect high resolution photographic quality images normally associated with lithographic printing.
  • Exact colour matching is not possible with any CMYK system.
  • Our normal service is 5-7 working days to despatch from receipt of all information.
  • Please notify us of any returns of goods within 3 working days after delivery.
  • We reserve the right to offer an alternative product of our choice in the event of a stock shortfall
  • You must have explicit consent to use the image or logo you supply to us for printing.

 

For our full list of Terms and Conditions please contact: sales@gbpromotionalproducts.co.uk